Clients choose only those strategies that fit their specific needs. RjR evaluates business requirements to determine those needs followed by strategic planning and design, implementation and education, service delivery and ongoing support.
RjR BMS Strategies
RjR BMS seamlessly integrates with multiple providers and systems, ensuring that every element that supports service levels performs consistently. Strategies within RjR BMS include, but are not limited to, Configuration Management Database (CMDB), Service Level Management, IT Service Management, Client Management, ID Management, Remote Management, Knowledge Management, Self Service Portal Access, Discovery, Software Configuration, Report Management, Asset Management, Purchasing Management, Mobility and Event Management. BMS is continually enhanced and refined with the addition of high-performing, proven products.
RjR Partnership Network
Through its dynamic partnership network, its technical expertise and in-depth business experience, RjR offers a wide-ranging and comprehensive IT Business Management Solution. RjR delivers BMS in partnership with BMC Software, Bomgar, Navara, Mirror42, Motorola, BlueLine Graphics, SAP BusinessObjects, Hitachi and Microsoft.
RjR Consultants
RjR's team of trusted advisors, which includes sales, services, support and training personnel, work closely with clients to move projects from concept to completion and help them to meet industry-standard best practices and compliance standards such as IT Infrastructure Library (ITIL) and Sarbanes-Oxley (SOX). Each individual at RjR has the knowledge and expertise to evaluate and implement each client’s individual requirements.
RjR has assisted clients in diverse industries—banking, healthcare, pharmaceuticals, telecommunications and transportation—transforming the way they do business. RjR has implemented solutions in small- to medium-sized businesses and in Enterprise-level and Public Sector accounts. RjR has planned, deployed, supported and serviced solutions for more than 600 clients. RjR Innovations is headquartered in Ottawa, Ontario, Canada.
