Who we are & What we do
RJR Innovations is your experienced IT Solution Provider specializing in IT Service Management (ITSM) and fast growing Digital Enterprise Management (DEM) solutions. Our mission is to continue to build solid, long-term relationships with our Customers.
FootPrints Advanced Starter Template
Our solution provides out of the box ITIL processes such as Incident Management, Change Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Service Level Agreements, and more!
Which IT organization does not want reduced operating costs, improved IT system reliability and faster workflow deployments? None! Workload Automation allows for higher system uptime availability with quicker deployments, all at a lower cost.
BMC Control-M Workload Automation WLA is a solution that provides unmatched application workflow automation, lowering operating costs and increasing application deployment speed. It delivers enhanced business value with high availability, enhanced analytics, and faster application deployment through automated job promotion from development to test to production for optimal bi-modal IT innovation.
RJR Innovations developed Qreset™ so your users can reset their forgotten Active Directory Windows credentials directly from the Windows logon screen. They can set a series of challenge questions and answers that will then be presented back to them when they need to reset their password.
BMC FootPrints integrates IT service and asset management for end-to-end business services, and it’s easy to install, use, and support. With configurable capabilities that streamline service delivery, FootPrints improves customer satisfaction and IT’s reputation with your business users.
BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With their history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.
RJR Innovations is your experienced IT Solution Provider specializing in IT Service Management (ITSM) and Digital Enterprise Management (DEM) solutions.
Our mission is to continue to build solid, long-term relationships with our Customers based on our professional, friendly and expert advice.
We provide innovative, customized business process consulting, software implementation services and Level 1 bilingual support for multiple ITSM and DEM solutions and add-ons.
We understand that in today’s day and age, technology leaders are focused on transforming how IT operates.
Our goal is to continually exceed our Customer’s expectations whether it be during the discovery, planning or implementation phases, or simply when providing them with technical support.
We believe that our Customer-retention goes hand in hand with our Customer’s success.
AutomationEdge is one of the first Hyperautomation platforms. It’s highly advanced Intelligent Automation solution brings together all the essential technologies required for enterprise automation like Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Chatbot, ETL, ready API integrations and IT Process automation.
Our Industry Experience