{"id":10190,"date":"2011-12-07T13:53:13","date_gmt":"2011-12-07T17:53:13","guid":{"rendered":"http:\/\/devweb.rjrinnovations.com\/rjr-innovations\/"},"modified":"2025-07-22T14:15:18","modified_gmt":"2025-07-22T18:15:18","slug":"rjr-innovations-itsm-itil-business-management-solutions","status":"publish","type":"page","link":"https:\/\/www.rjrinnovations.com\/fr\/","title":{"rendered":"RJR Innovations &#8211; ITSM &#038; ITIL Business Management Solutions"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-right:20px;--awb-padding-bottom:50px;--awb-padding-left:20px;--awb-background-color:#fcfcfc;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h2 style=\"text-align: center;\"><a href=\"\/fr\/company\/a-propos-de-nous\/\"><img decoding=\"async\" class=\"lazyload aligncenter wp-image-36098 \" title=\"Who we are &amp; What we do\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2778%27%20height%3D%2778%27%20viewBox%3D%270%200%2078%2078%27%3E%3Crect%20width%3D%2778%27%20height%3D%2778%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2020\/06\/Artboard-1000.png\" alt=\"\" width=\"78\" height=\"78\" \/><\/a><\/h2>\n<h2 style=\"text-align: center;\"><a href=\"\/fr\/company\/a-propos-de-nous\/\">Qui nous sommes et ce que nous faisons<\/a><\/h2>\n<p style=\"text-align: center;\">RJR Innovations est votre fournisseur de solutions informatiques exp\u00e9riment\u00e9, sp\u00e9cialis\u00e9 dans la gestion des services informatiques (ITSM) et dans les solutions en croissance rapide de la gestion des entreprises num\u00e9riques (DEM). Notre mission est de continuer \u00e0 \u00e9tablir des relations solides et \u00e0 long terme avec nos clients.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><h2 style=\"text-align: center;\"><a href=\"\/fr\/footprints-advanced-starter-template\/\"><img decoding=\"async\" class=\"lazyload aligncenter wp-image-36101 \" title=\"FootPrints Advanced Starter Template\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2774%27%20height%3D%2774%27%20viewBox%3D%270%200%2074%2074%27%3E%3Crect%20width%3D%2774%27%20height%3D%2774%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2020\/06\/Artboard-11.png\" alt=\"\" width=\"74\" height=\"74\" \/><\/a><\/h2>\n<h2 style=\"text-align: center;\"><a href=\"\/fr\/footprints-advanced-starter-template\/\">FootPrints Advanced Starter Template<\/a><\/h2>\n<p style=\"text-align: center;\">Notre solution fournit des processus ITIL pr\u00eats \u00e0 l&#8217;emploi, tels que la gestion des incidents, la gestion des changements, la gestion des probl\u00e8mes, la gestion des demandes de service, le catalogue des services, la gestion des connaissances, les contrats de niveau de service et plus encore!<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><h2 style=\"text-align: center;\"><a href=\"\/fr\/solutions\/workload-automation\/\"><img decoding=\"async\" class=\"lazyload aligncenter wp-image-36103 \" title=\"Workload Automation\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2771%27%20height%3D%2771%27%20viewBox%3D%270%200%2071%2071%27%3E%3Crect%20width%3D%2771%27%20height%3D%2771%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2020\/06\/Artboard-12.png\" alt=\"\" width=\"71\" height=\"71\" \/><\/a><\/h2>\n<h2 style=\"text-align: center;\"><a href=\"\/fr\/solutions\/workload-automation\/\">Automatisation de la charge de travail<\/a><\/h2>\n<p style=\"text-align: center;\">Quel service informatique ne veut pas de co\u00fbts d&#8217;exploitation r\u00e9duits, d&#8217;une fiabilit\u00e9 am\u00e9lior\u00e9e des syst\u00e8mes informatiques et de d\u00e9ploiements plus rapides des workflows? Aucun! Workload Automation permet une disponibilit\u00e9 accrue du syst\u00e8me avec des d\u00e9ploiements plus rapides, le tout \u00e0 moindre co\u00fbt.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-bottom:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-4\"><h1 style=\"text-align: center;\">Produits pr\u00e9sent\u00e9s<\/h1>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-5\" style=\"--awb-text-transform:none;\"><p><a href=\"\/fr\/produits\/bmc\/bmc-control-m-workload-automation\/\"><img decoding=\"async\" class=\"lazyload aligncenter wp-image-20088 size-full\" title=\"BMC Remedyforce\" src=\"https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2011\/12\/RemedyForce.png\" data-orig-src=\"https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2011\/12\/RemedyForce.png\" alt=\"BMC Remedyforce\" width=\"250\" height=\"153\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27250%27%20height%3D%27153%27%20viewBox%3D%270%200%20250%20153%27%3E%3Crect%20width%3D%27250%27%20height%3D%27153%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2011\/12\/RemedyForce-150x92.png 150w, https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2011\/12\/RemedyForce-200x122.png 200w, https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2011\/12\/RemedyForce.png 250w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/a><\/p>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><a href=\"\/fr\/produits\/bmc\/bmc-control-m-workload-automation\/\">BMC Control-M<\/a><\/h2><\/div><div class=\"fusion-text fusion-text-6\" style=\"--awb-text-transform:none;\"><p style=\"text-align: center;\">Automatisation de la charge de travail BMC Control-M Workload WLA est une solution offrant une automatisation in\u00e9gal\u00e9e du flux de travail des applications, r\u00e9duisant les co\u00fbts d\u2019exploitation et augmentant la vitesse de d\u00e9ploiement des applications. Il offre une valeur ajout\u00e9e \u00e0 l\u2019entreprise avec une disponibilit\u00e9 \u00e9lev\u00e9e, des analyses am\u00e9lior\u00e9es et un d\u00e9ploiement d\u2019applications plus rapide gr\u00e2ce \u00e0 la promotion automatis\u00e9e des travaux, du d\u00e9veloppement au test, en passant par la production, pour une innovation informatique bimodale optimale.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-7\"><p><a href=\"https:\/\/rjrinnovations.com\/fr\/produits\/smart-card-management-system\/\"><img decoding=\"async\" class=\"lazyload aligncenter wp-image-37344 size-full\" src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2020\/08\/Asset-3234213421343214.png\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2020\/08\/Asset-3234213421343214.png\" alt=\"\" width=\"250\" height=\"153\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27250%27%20height%3D%27153%27%20viewBox%3D%270%200%20250%20153%27%3E%3Crect%20width%3D%27250%27%20height%3D%27153%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2020\/08\/Asset-3234213421343214-150x92.png 150w, https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2020\/08\/Asset-3234213421343214-200x122.png 200w, https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2020\/08\/Asset-3234213421343214.png 250w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/a><\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><a href=\"https:\/\/rjrinnovations.com\/fr\/produits\/smart-card-management-system\/\">Syst\u00e8me de gestion de cartes<\/a><\/h2><\/div><div class=\"fusion-text fusion-text-8\"><p style=\"text-align: center;\">Avec le syst\u00e8me de gestion de cartes \u00e0 puce QMC \u2122, vous pouvez enregistrer, distribuer et g\u00e9rer vos cartes \u00e0 puce, attribuer un p\u00e9riph\u00e9rique d\u2019authentification \u00e0 deux facteurs rapidement et facilement, distribuer et inscrire des cartes \u00e0 puce dans toute l\u2019entreprise \u00e0 l\u2019aide d\u2019un syst\u00e8me d\u2019administration centralis\u00e9, et g\u00e9rer les infrastructures de cl\u00e9 publique existantes et le chiffrement de disque Les donn\u00e9es.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-9\"><p><a href=\"\/fr\/produits\/bmc\/footprints\/\"><img decoding=\"async\" class=\"lazyload aligncenter wp-image-20087 size-full\" title=\"BMC FootPrints 12\" src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2011\/12\/FootPrints12.png\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2011\/12\/FootPrints12.png\" alt=\"BMC FootPrints 12\" width=\"250\" height=\"153\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27250%27%20height%3D%27153%27%20viewBox%3D%270%200%20250%20153%27%3E%3Crect%20width%3D%27250%27%20height%3D%27153%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2011\/12\/FootPrints12-150x92.png 150w, https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2011\/12\/FootPrints12-200x122.png 200w, https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2011\/12\/FootPrints12.png 250w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/a><\/p>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><a href=\"\/fr\/produits\/bmc\/footprints\/\">BMC FootPrints<\/a><\/h2><\/div><div class=\"fusion-text fusion-text-10\"><p style=\"text-align: center;\">BMC FootPrints int\u00e8gre les services informatiques et la gestion des actifs pour des services professionnels de bout en bout. Il est facile \u00e0 installer, utiliser et prendre en charge. Avec des fonctionnalit\u00e9s configurables qui rationalisent la fourniture de services, FootPrints am\u00e9liore la satisfaction des clients et la r\u00e9putation de l\u2019informatique aupr\u00e8s de vos utilisateurs professionnels.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#f4f4f4;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:10px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:10px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11\"><p><img decoding=\"async\" class=\"lazyload size-full wp-image-37053 alignleft\" src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2020\/07\/BMC-Helix-Logo.png\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2020\/07\/BMC-Helix-Logo.png\" alt=\"BMC-Helix-Logo\" width=\"300\" height=\"70\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27300%27%20height%3D%2770%27%20viewBox%3D%270%200%20300%2070%27%3E%3Crect%20width%3D%27300%27%20height%3D%2770%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2020\/07\/BMC-Helix-Logo-150x35.png 150w, https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2020\/07\/BMC-Helix-Logo-200x47.png 200w, https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2020\/07\/BMC-Helix-Logo.png 300w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:10px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:10px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-12\"><p>BMC Helix est une offre SaaS offrant une gestion des services cognitifs rapide, pr\u00e9cise et \u00e9conomique, dans des environnements multi-cloud, multi-p\u00e9riph\u00e9riques et multi-canaux.<\/p>\n<div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/rjrinnovations.com\/fr\/produits\/bmc\/bmc-helix\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">En savoir plus<\/span><\/a><\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:50px;--awb-background-color:#fcfcfc;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-tabs fusion-tabs-1 clean vertical-tabs icon-position-left mobile-mode-accordion\" style=\"--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-inactive-color:#fdbc16;--awb-background-color:#ffffff;--awb-border-color:#ffffff;--awb-active-border-color:#fdbc16;\"><div class=\"nav\"><ul class=\"nav-tabs\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-5f562af0ee3c06205fc\" aria-selected=\"true\" id=\"fusion-tab-fournisseurdesolutionsinformatiques\" href=\"#tab-5f562af0ee3c06205fc\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-check fas\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Fournisseur de solutions informatiques<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-9c03454a9b24da556cb\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-conseilenprocessusd&#039;affaires\" href=\"#tab-9c03454a9b24da556cb\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-users fas\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Conseil en processus d'affaires<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-ec526bac714918aca79\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-notreobjectif\" href=\"#tab-ec526bac714918aca79\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-chart-line fas\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Notre objectif<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-5f562af0ee3c06205fc\" aria-selected=\"true\" id=\"mobile-fusion-tab-fournisseurdesolutionsinformatiques\" href=\"#tab-5f562af0ee3c06205fc\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-check fas\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Fournisseur de solutions informatiques<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-fournisseurdesolutionsinformatiques\" id=\"tab-5f562af0ee3c06205fc\">\n<p>RJR Innovations est votre fournisseur de solutions informatiques exp\u00e9riment\u00e9 sp\u00e9cialis\u00e9 dans les solutions de gestion de services informatiques (ITSM) et de gestion d&#8217;entreprise num\u00e9rique.<\/p>\n<p>Notre mission est de continuer \u00e0 \u00e9tablir des relations solides et \u00e0 long terme avec nos clients sur la base de nos conseils professionnels, amicaux et experts.<\/p>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-9c03454a9b24da556cb\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-conseilenprocessusd&#039;affaires\" href=\"#tab-9c03454a9b24da556cb\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-users fas\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Conseil en processus d'affaires<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-conseilenprocessusd&#039;affaires\" id=\"tab-9c03454a9b24da556cb\">\n<p>Nous proposons des services de conseil en processus d\u2019entreprise innovants et personnalis\u00e9s, des services d\u2019impl\u00e9mentation logicielle et un support bilingue de niveau 1 pour de multiples solutions et compl\u00e9ments ITSM et DEM.<\/p>\n<p>Nous comprenons qu\u2019aujourd\u2019hui, les leaders de la technologie se concentrent sur la transformation du mode de fonctionnement informatique.<\/p>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-ec526bac714918aca79\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-notreobjectif\" href=\"#tab-ec526bac714918aca79\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-chart-line fas\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Notre objectif<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-notreobjectif\" id=\"tab-ec526bac714918aca79\">\n<p>Notre objectif est de toujours d\u00e9passer les attentes de nos clients, que ce soit au cours des phases de d\u00e9couverte, de planification ou de mise en \u0153uvre, ou tout simplement en leur fournissant un support technique.<\/p>\n<p>Nous croyons que la r\u00e9tention de nos clients va de pair avec le succ\u00e8s de nos clients.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Notre exp\u00e9rience de l&#8217;industrie<\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-first\" style=\"--awb-bg-size:cover;width:20%;width:calc(20% - ( ( 4% + 4% + 4% + 4% ) * 0.2 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Bancaire<\/h4><\/div><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"75\" height=\"72\" alt=\"Banking\" title=\"Banking\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2775%27%20height%3D%2772%27%20viewBox%3D%270%200%2075%2072%27%3E%3Crect%20width%3D%2775%27%20height%3D%2772%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2019\/01\/About-Us-IconsBank.png\" class=\"lazyload img-responsive wp-image-23398\"\/><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"--awb-bg-size:cover;width:20%;width:calc(20% - ( ( 4% + 4% + 4% + 4% ) * 0.2 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Soins de sant\u00e9<\/h4><\/div><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"75\" height=\"75\" alt=\"Heathcare\" title=\"Heathcare\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2775%27%20height%3D%2775%27%20viewBox%3D%270%200%2075%2075%27%3E%3Crect%20width%3D%2775%27%20height%3D%2775%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2019\/01\/About-Us-IconsHospital.png\" class=\"lazyload img-responsive wp-image-23400\"\/><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"--awb-bg-size:cover;width:20%;width:calc(20% - ( ( 4% + 4% + 4% + 4% ) * 0.2 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">M\u00e9dicaments<\/h4><\/div><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"75\" height=\"75\" alt=\"Pharmaceuticals\" title=\"Pharmaceuticals\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2775%27%20height%3D%2775%27%20viewBox%3D%270%200%2075%2075%27%3E%3Crect%20width%3D%2775%27%20height%3D%2775%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2019\/01\/About-Us-IconsPills.png\" class=\"lazyload img-responsive wp-image-23401\"\/><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"--awb-bg-size:cover;width:20%;width:calc(20% - ( ( 4% + 4% + 4% + 4% ) * 0.2 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Les t\u00e9l\u00e9communications<\/h4><\/div><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\"><img decoding=\"async\" width=\"75\" height=\"75\" alt=\"Telecommunications\" title=\"Telecommunications\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2775%27%20height%3D%2775%27%20viewBox%3D%270%200%2075%2075%27%3E%3Crect%20width%3D%2775%27%20height%3D%2775%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2019\/01\/About-Us-IconsComms.png\" class=\"lazyload img-responsive wp-image-23399\"\/><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-last\" style=\"--awb-bg-size:cover;width:20%;width:calc(20% - ( ( 4% + 4% + 4% + 4% ) * 0.2 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Transport<\/h4><\/div><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none\"><img decoding=\"async\" width=\"75\" height=\"75\" alt=\"Transportation\" title=\"Transportation\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2775%27%20height%3D%2775%27%20viewBox%3D%270%200%2075%2075%27%3E%3Crect%20width%3D%2775%27%20height%3D%2775%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2019\/01\/About-Us-IconsTruck.png\" class=\"lazyload img-responsive wp-image-23402\"\/><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-10190","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RJR Innovations - ITSM &amp; ITIL Business Management Solutions<\/title>\n<meta name=\"description\" content=\"RJR Innovations est votre fournisseur de solutions informatiques exp\u00e9riment\u00e9, sp\u00e9cialis\u00e9 dans la gestion des services informatiques (ITSM) et dans les solutions en croissance rapide de 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