{"id":10218,"date":"2012-03-19T05:47:45","date_gmt":"2012-03-19T05:47:45","guid":{"rendered":"http:\/\/devweb.rjrinnovations.com\/gestion-devenement\/"},"modified":"2020-08-07T09:57:48","modified_gmt":"2020-08-07T13:57:48","slug":"strategie-de-gestion-devenement","status":"publish","type":"page","link":"https:\/\/www.rjrinnovations.com\/fr\/solutions\/strategie-de-gestion-devenement\/","title":{"rendered":"Strat\u00e9gie de gestion d\u2019\u00e9v\u00e9nement"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-top:0px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h1 id=\"id1\">Gestion d\u2019\u00e9v\u00e9nement<\/h1>\n<\/div><div class=\"fusion-text fusion-text-2\"><div id=\"id1\">\n<p><img decoding=\"async\" class=\"lazyload wp-image-37560 size-full alignleft\" src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2020\/08\/pexels-fauxels-3183150.jpg\" data-orig-src=\"https:\/\/rjrinnovations.com\/wp-content\/uploads\/2020\/08\/pexels-fauxels-3183150.jpg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27300%27%20height%3D%27200%27%20viewBox%3D%270%200%20300%20200%27%3E%3Crect%20width%3D%27300%27%20height%3D%27200%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2020\/08\/pexels-fauxels-3183150-150x100.jpg 150w, https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2020\/08\/pexels-fauxels-3183150-200x133.jpg 200w, https:\/\/www.rjrinnovations.com\/wp-content\/uploads\/2020\/08\/pexels-fauxels-3183150.jpg 300w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>La surveillance de votre infrastructure n\u2019est pas un nouveau concept. Durant des ann\u00e9es, plusieurs organisations ont surveill\u00e9 leur infrastructure. Chez RJR nous allons un peu plus loin. Nous int\u00e9grons votre solution de gestion d\u2019\u00e9v\u00e9nement avec votre solution de gestion du service et votre Base de donn\u00e9es de gestion des configurations (BDGC).<\/p>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<h2>Ces int\u00e9grations vous assurent de :<\/h2>\n<ul>\n<li>reconna\u00eetre les probl\u00e8mes et appliquer la veille strat\u00e9gique \u00e0 la solution de probl\u00e8mes, assurant que les utilisateurs connaissent ou ne connaissent pas de perturbation de leur service.<\/li>\n<li>documenter les \u00e9v\u00e9nements directement vers votre BDGC, ce qui assure une exactitude historique de l\u2019activit\u00e9 des \u00e9l\u00e9ments de configuration (\u00c9C) avant les \u00e9v\u00e9nements, vous permettant de voir s\u2019il existe un probl\u00e8me r\u00e9current.<\/li>\n<li>fournir au personnel du bureau de service un acc\u00e8s imm\u00e9diat aux \u00e9v\u00e9nements en cours et aux \u00e9v\u00e9nements historiques.<\/li>\n<li>obtenir une meilleure analyse d\u2019impact des \u00e9v\u00e9nements lorsqu\u2019ils sont li\u00e9s \u00e0 la BDGC.<\/li>\n<\/ul>\n<p>L\u2019Information Technology Infrastructure Library (ITIL) d\u00e9finit la gestion d\u2019\u00e9v\u00e9nement comme le processus qui est responsable de la gestion des \u00e9v\u00e9nements durant leur cycle de vie. Habituellement, les \u00e9v\u00e9nements n\u00e9cessitent que le personnel des TI agisse, ce qui am\u00e8ne souvent des inscriptions d\u2019incidents.<\/p>\n<\/div>\n<\/div><div class=\"fusion-text fusion-text-3\"><h3>Produits connexes<\/h3>\n<p>\u2022 \u00a0 \u00a0\u00a0<a href=\"\/fr\/produits\/bmc\/\">BMC Client Management<\/a><br \/>\n\u2022 \u00a0 \u00a0\u00a0<a href=\"\/fr\/produits\/bmc\/\">BMC Discovery<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-4\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":26,"featured_media":0,"parent":10192,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-10218","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Event Management - RJR Innovations<\/title>\n<meta name=\"description\" content=\"We integrate your Event Management solution with your Service Management solution and your Configuration Management Database (CMDB).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rjrinnovations.com\/fr\/solutions\/strategie-de-gestion-devenement\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Event Management - 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