{"id":10354,"date":"2006-12-12T16:43:00","date_gmt":"2006-12-12T21:43:00","guid":{"rendered":"http:\/\/devweb.rjrinnovations.com\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\/"},"modified":"2017-04-20T09:12:57","modified_gmt":"2017-04-20T13:12:57","slug":"itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec","status":"publish","type":"post","link":"https:\/\/www.rjrinnovations.com\/fr\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\/","title":{"rendered":"ITSMe Seminar and Service Desk Express (SDE) USER GROUP &#8211; Qu\u00e9bec City, Qu\u00e9bec"},"content":{"rendered":"<div style=\"text-align: justify;\">RJR Innovations et <a href=\"http:\/\/www.bmc.com\/partners\/find-partner\/solution-providers\/partner-detail.html?cpURL=https:\/\/webapps.bmc.com\/sfdc\/partnerDetail.jsp&amp;ptype=Solution+Provider&amp;pid=a0A70000002FFotEAG&amp;purlNew=http:\/\/www.bmc.com\/partners\/find-partner\/solution-providers\">BMC Software<\/a>, ont tenu un s\u00e9minaire ITSMe et un groupe d\u2019utilisateurs SDE le 6 d\u00e9cembre 2006 dans la ville de Qu\u00e9bec, Qu\u00e9bec, Canada. L\u2019ordre du jour comprenait une vari\u00e9t\u00e9 de sujets et \u00e9tait offert par les pr\u00e9sentateurs suivants :<\/div>\n<div style=\"text-align: justify;\"><\/div>\n<div>\n<ul>\n<li style=\"text-align: justify;\">ITIL et les moyennes entreprises \/ Jose Tamo &#8211; Sibafo<\/li>\n<li style=\"text-align: justify;\">\u201cBlue print\u201d de ITSMe\u2013 Rencontrer les besoins de s\u00e9curit\u00e9 et de performance avec pr\u00e9sentation ITIL \/ Guy Hudon \u2013 BMC<\/li>\n<li style=\"text-align: justify;\">\u201c BMC Performance Manager\u201d &#8211; Dominic Voyer \u2013 Consultant en gestion de services TI chez RJR Innovations<\/li>\n<li style=\"text-align: justify;\">Pont d\u2019int\u00e9gration et d\u00e9monstration ITSMe \/ Ron Hill \u2013 BMC et Dominic Voyer \u2013 RJR Innovations<\/li>\n<li style=\"text-align: justify;\">Survol de la fonctionnalit\u00e9 de la prochaine mise \u00e0 jour \/ Dominic Voyer \u2013 RJR et Serena Lambiase &#8211; BMC<\/li>\n<li style=\"text-align: justify;\">R\u00e8gles d\u2019Affaires SDE, \u201cAdd-On\u201d RJR et Dominic dans le \u201csi\u00e8ge chaud\u201d \/ Dominic Voyer \u2013 Les Innovations RJR<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>RJR Innovations et BMC Software, ont tenu un s\u00e9minaire ITSMe et un groupe d\u2019utilisateurs SDE le 6 d\u00e9cembre 2006 dans la ville de Qu\u00e9bec, Qu\u00e9bec, Canada. L\u2019ordre du jour comprenait une vari\u00e9t\u00e9 de sujets et \u00e9tait offert par les pr\u00e9sentateurs suivants : ITIL et les moyennes entreprises \/ Jose Tamo  [&#8230;]<\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,36],"tags":[39],"class_list":["post-10354","post","type-post","status-publish","format-standard","hentry","category-blog","category-blog-fr","tag-english-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ITSMe Seminar and Service Desk Express (SDE) USER GROUP - Qu\u00e9bec City, Qu\u00e9bec - RJR Innovations<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rjrinnovations.com\/fr\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITSMe Seminar and Service Desk Express (SDE) USER GROUP - Qu\u00e9bec City, Qu\u00e9bec - RJR Innovations\" \/>\n<meta property=\"og:description\" content=\"RJR Innovations et BMC Software, ont tenu un s\u00e9minaire ITSMe et un groupe d\u2019utilisateurs SDE le 6 d\u00e9cembre 2006 dans la ville de Qu\u00e9bec, Qu\u00e9bec, Canada. L\u2019ordre du jour comprenait une vari\u00e9t\u00e9 de sujets et \u00e9tait offert par les pr\u00e9sentateurs suivants : ITIL et les moyennes entreprises \/ Jose Tamo [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rjrinnovations.com\/fr\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\/\" \/>\n<meta property=\"og:site_name\" content=\"RJR Innovations\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RJR-Innovations-107107129324171\/\" \/>\n<meta property=\"article:published_time\" content=\"2006-12-12T21:43:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-04-20T13:12:57+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@RJRInnovations\" \/>\n<meta name=\"twitter:site\" content=\"@RJRInnovations\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"ITSMe Seminar and Service Desk Express (SDE) USER GROUP &#8211; Qu\u00e9bec City, Qu\u00e9bec\",\"datePublished\":\"2006-12-12T21:43:00+00:00\",\"dateModified\":\"2017-04-20T13:12:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\\\/\"},\"wordCount\":158,\"publisher\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/#organization\"},\"keywords\":[\"English @fr\"],\"articleSection\":[\"Blog\",\"Blog\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\\\/\",\"url\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\\\/\",\"name\":\"ITSMe Seminar and Service Desk Express (SDE) USER GROUP - Qu\u00e9bec City, Qu\u00e9bec - RJR Innovations\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/#website\"},\"datePublished\":\"2006-12-12T21:43:00+00:00\",\"dateModified\":\"2017-04-20T13:12:57+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/itsme-seminar-and-service-desk-express-sde-user-group-quebec-city-quebec\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ITSMe Seminar and Service Desk Express (SDE) USER GROUP &#8211; Qu\u00e9bec City, Qu\u00e9bec\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/#website\",\"url\":\"https:\\\/\\\/www.rjrinnovations.com\\\/\",\"name\":\"RJR Innovations\",\"description\":\"Connect your business... 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