{"id":10510,"date":"2011-02-10T13:05:00","date_gmt":"2011-02-10T18:05:00","guid":{"rendered":"http:\/\/devweb.rjrinnovations.com\/soaking-up-the-sun-with-global-enterprise-remote-support-2\/"},"modified":"2011-02-10T13:05:00","modified_gmt":"2011-02-10T18:05:00","slug":"soaking-up-the-sun-with-global-enterprise-remote-support-2","status":"publish","type":"post","link":"https:\/\/www.rjrinnovations.com\/fr\/soaking-up-the-sun-with-global-enterprise-remote-support-2\/","title":{"rendered":"Soaking up the sun with global enterprise remote support"},"content":{"rendered":"<div style=\"text-align: justify;\">You have your enterprise remote support operations working great at the local level, maybe even the regional level, but when the sun goes down at \u00a0headquarters, how can you ensure you\u2019re delivering the same best-in-class level of support across multiple time zones or even the whole world? Can you literally follow the sun with your support operations? \u00a0Here are a few challenges to consider:<\/div>\n<div style=\"text-align: justify;\"><\/div>\n<div style=\"text-align: justify;\">High Availability \u2013 Do you have the right support infrastructure in place to always serve your remote employees or customers across the globe? \u00a0Look for solutions that offer high system redundancy, the ability to strategically place support infrastructure close to end customers, and also support session load balancing to offer an exceptional support experience.<\/div>\n<div style=\"text-align: justify;\"><\/div>\n<div style=\"text-align: justify;\">High Scalability \u2013 Can you quickly equip support technicians with the right tools to help your remote employees and customers around the globe? \u00a0Seek out solutions that offer concurrent support license models and optimize license use through pooling across multiple regions.<\/div>\n<div style=\"text-align: justify;\"><\/div>\n<div style=\"text-align: justify;\">Centralized Management \u2013 Can you coordinate all your remote support operations from one place? \u00a0Consider a support solution with a multi-appliance management console and centralized support performance reporting capabilities.<\/div>\n<div style=\"text-align: justify;\"><\/div>\n<div style=\"text-align: justify;\">There\u2019s much more to consider when taking the sunny path to more effective global enterprise support.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You have your enterprise remote support operations working great at the local level, maybe even the regional level, but when the sun goes down at \u00a0headquarters, how can you ensure you\u2019re delivering the same best-in-class level of support across multiple time zones or even the whole world? Can you literally  [&#8230;]<\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[39],"class_list":["post-10510","post","type-post","status-publish","format-standard","hentry","category-blog","tag-english-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soaking up the sun with global enterprise remote support - RJR Innovations<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rjrinnovations.com\/fr\/soaking-up-the-sun-with-global-enterprise-remote-support-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soaking up the sun with global enterprise remote support - RJR Innovations\" \/>\n<meta property=\"og:description\" content=\"You have your enterprise remote support operations working great at the local level, maybe even the regional level, but when the sun goes down at \u00a0headquarters, how can you ensure you\u2019re delivering the same best-in-class level of support across multiple time zones or even the whole world? 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