{"id":10526,"date":"2011-02-24T11:22:00","date_gmt":"2011-02-24T16:22:00","guid":{"rendered":"http:\/\/devweb.rjrinnovations.com\/want-more-mobile-management-and-support-raise-your-voice-4\/"},"modified":"2017-04-20T08:05:49","modified_gmt":"2017-04-20T12:05:49","slug":"want-more-mobile-management-and-support-raise-your-voice-4","status":"publish","type":"post","link":"https:\/\/www.rjrinnovations.com\/fr\/want-more-mobile-management-and-support-raise-your-voice-4\/","title":{"rendered":"Want More Mobile Management and Support? Raise Your Voice!"},"content":{"rendered":"<div style=\"font-family: Arial, Verdana, Geneva, Helvetica, sans-serif; font-size: 12px; line-height: 16px;\">\n<div>\n<div style=\"margin-bottom: 8px; overflow-x: hidden; overflow-y: hidden; word-break: normal; word-wrap: break-word;\">\n<div style=\"margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; text-align: justify;\"><span style=\"color: white;\">There\u2019s no denying smartphones and tablets are infiltrating the Enterprise.\u00a0\u00a0<\/span><span style=\"color: white;\">Deloitte forecasts<\/span><span style=\"color: white;\">\u00a0that smartphones, tablets and non-PC netbooks will account for more than 50 percent of all enterprise computing device sales in 2011.\u00a0 As a CEO, I\u2019m excited about the opportunities that mobile devices bring in regards to productivity and work-life flexibility.\u00a0<\/span><\/div>\n<div style=\"margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;\"><\/div>\n<div style=\"text-align: justify;\"><span style=\"color: white;\"><br \/><\/span><\/div>\n<div style=\"text-align: justify;\"><span style=\"color: white;\">But not so long ago, I wasn\u2019t a CEO\u2014I was an IT support guy.\u00a0 And as an IT support guy, my enthusiasm for these new mobile devices is tempered.\u00a0<\/span><\/div>\n<div style=\"text-align: justify;\"><span style=\"color: white;\"><br \/><\/span><\/div>\n<div style=\"text-align: justify;\"><span style=\"color: white;\">The mobile platform vendors have gone to great lengths to make it easy for workers to\u00a0<\/span><em><span style=\"color: white;\">use<\/span><\/em><span style=\"color: white;\">\u00a0their technology, but haven\u2019t made it so easy for IT departments to\u00a0<\/span><em><span style=\"color: white;\">manage and support<\/span><\/em><span style=\"color: white;\">\u00a0it.\u00a0 Many of the new mobile platforms offer limited capabilities for remote device support and management, forcing IT to take a step back in their ability to help customers and employees.\u00a0<\/span><\/div>\n<div style=\"text-align: justify;\"><span style=\"color: white;\"><br \/><\/span><\/div>\n<div style=\"text-align: justify;\"><span style=\"color: white;\">Many companies, like Bomgar, have technology for managing and supporting the new mobile platforms.\u00a0 (For example, our demo for Android remote support can be viewed\u00a0<\/span><a href=\"http:\/\/www.youtube.com\/user\/BomgarBox?feature=mhum\" style=\"font-weight: bold; text-decoration: underline;\" target=\"_blank\"><span style=\"color: white;\">here<\/span><\/a><span style=\"color: white;\">\u00a0.) Unfortunately, we face OS restrictions that limit us from offering much of this functionality directly.\u00a0 In response, I\u2019ve written an\u00a0<\/span><span style=\"color: white;\">Open Letter to the Makers of Mobile<\/span><span style=\"color: white;\">\u00a0to urge the mobile OS owners to ease the restrictions that prevent companies from fully managing and supporting their devices.<\/span><\/div>\n<p><span style=\"color: #444444;\"><\/p>\n<div style=\"text-align: justify;\"><span style=\"color: white;\"><br \/><\/span><\/div>\n<div style=\"text-align: justify;\"><span style=\"color: white;\">I know many in our community are clamoring for full remote support for Android, iOS, Windows Phone 7, BlackBerry Tablet OS, and more.\u00a0 We hear you, and we want the mobile OS owners to hear you too.\u00a0 Please take a moment to read my letter and sign the petition to speed the availability of support and management enhancements for all mobile devices. \u00a0I hope you also encourage your colleagues and peers to do the same.\u00a0<\/span><\/div>\n<div style=\"text-align: justify;\"><span style=\"color: white;\"><br \/><\/span><\/div>\n<p><span style=\"color: black;\"><\/p>\n<div style=\"text-align: justify;\"><span style=\"color: white;\">Posted by\u00a0<\/span><a href=\"http:\/\/community.bomgar.com\" style=\"font-weight: bold; text-decoration: none;\"><span style=\"color: white;\">Joel Bomgar<\/span><\/a><span style=\"color: white;\">\u00a0<\/span><\/div>\n<p><\/span><\/span><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>There\u2019s no denying smartphones and tablets are infiltrating the Enterprise.\u00a0\u00a0Deloitte forecasts\u00a0that smartphones, tablets and non-PC netbooks will account for more than 50 percent of all enterprise computing device sales in 2011.\u00a0 As a CEO, I\u2019m excited about the opportunities that mobile devices bring in regards to productivity and work-life flexibility.\u00a0  [&#8230;]<\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[39],"class_list":["post-10526","post","type-post","status-publish","format-standard","hentry","category-blog","tag-english-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Want More Mobile Management and Support? 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