{"id":10546,"date":"2011-03-23T10:04:00","date_gmt":"2011-03-23T15:04:00","guid":{"rendered":"http:\/\/devweb.rjrinnovations.com\/five-benefits-of-itil-process-compliance-2\/"},"modified":"2011-03-23T10:04:00","modified_gmt":"2011-03-23T15:04:00","slug":"five-benefits-of-itil-process-compliance-2","status":"publish","type":"post","link":"https:\/\/www.rjrinnovations.com\/fr\/five-benefits-of-itil-process-compliance-2\/","title":{"rendered":"Five Benefits of ITIL Process Compliance"},"content":{"rendered":"
When you invest in service management software, can you really be assured that you are getting IT Infrastructure Library\u00ae (ITIL \u00ae) processes out of the box and ready for use without customization?<\/div>\n
<\/div>\n
You can by utilizing the certification program sponsored by the UK Office of Government Commerce (OGC ), which provides the designation of \u201cITIL \u00ae Process Compliant\u201d to software products that support ITIL out of the box. This designation means that the certified software is driving true IT process improvements and efficiency in accordance with ITIL best practices. To be awarded this prestigious designation, the software must successfully complete rigorous testing for achieving ITIL fundamental processes in the areas it is designed to serve, such as incident and problem management, change management, request fulfillment, and event management.<\/div>\n
<\/div>\n
Adopting the ITIL framework means using best practices for streamlining IT processes and aligning IT systems and services with the business outcomes they support. This certification program provides confidence in the solutions based on ITIL best practices. ITIL best practices can help IT organizations achieve the benefits of Business Service Management (BSM), a comprehensive approach and unified platform that helps IT organizations meet the needs of the business customer and at the same time cut cost, reduce risk, and drive overall business efficiency.<\/div>\n
<\/div>\n
The ITIL Process Compliant certification is a completely independent review. It is far more extensive and unbiased than self-reporting by vendors. In this process, a licensed assessor looks at the submitted software tools, examines the user documentation to make sure the processes are consistent with the software, looks at a vendor\u2019s process model, and evaluates what percentage of compliance the vendor has attained. A software tool can be certified as ITIL Process Compliant at one of three levels: Bronze, Silver, or Gold. The designation of Gold compliance (the highest level possible) indicates confirmation from at least three customers using the tool in a production environment for the ITIL process or processes evaluated.<\/div>\n
<\/div>\n
By evaluating service management software for ITIL compliance, you receive the following benefits:<\/div>\n
<\/div>\n
    \n
  1. Safeguard Your Investment<\/li>\n
  2. Achieve Faster ramp up time which yields faster results<\/li>\n
  3. Provide Faster Implementation<\/li>\n
  4. Speed the path to ISO\/IEC 2000 Accreditation<\/li>\n
  5. Achieve Independent Verification and peace of mind<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    When you invest in service management software, can you really be assured that you are getting IT Infrastructure Library\u00ae (ITIL \u00ae) processes out of the box and ready for use without customization? You can by utilizing the certification program sponsored by the UK Office of Government Commerce (OGC ), which […]<\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[39],"class_list":["post-10546","post","type-post","status-publish","format-standard","hentry","category-blog","tag-english-fr"],"yoast_head":"\nFive Benefits of ITIL Process Compliance - RJR Innovations<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rjrinnovations.com\/fr\/five-benefits-of-itil-process-compliance-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Five Benefits of ITIL Process Compliance - RJR Innovations\" \/>\n<meta property=\"og:description\" content=\"When you invest in service management software, can you really be assured that you are getting IT Infrastructure Library\u00ae (ITIL \u00ae) processes out of the box and ready for use without customization? You can by utilizing the certification program sponsored by the UK Office of Government Commerce (OGC ), which [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rjrinnovations.com\/fr\/five-benefits-of-itil-process-compliance-2\/\" \/>\n<meta property=\"og:site_name\" content=\"RJR Innovations\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RJR-Innovations-107107129324171\/\" \/>\n<meta property=\"article:published_time\" content=\"2011-03-23T15:04:00+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@RJRInnovations\" \/>\n<meta name=\"twitter:site\" content=\"@RJRInnovations\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/five-benefits-of-itil-process-compliance-2\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/five-benefits-of-itil-process-compliance-2\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Five Benefits of ITIL Process Compliance\",\"datePublished\":\"2011-03-23T15:04:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/five-benefits-of-itil-process-compliance-2\\\/\"},\"wordCount\":369,\"publisher\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/#organization\"},\"keywords\":[\"English @fr\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/five-benefits-of-itil-process-compliance-2\\\/\",\"url\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/five-benefits-of-itil-process-compliance-2\\\/\",\"name\":\"Five Benefits of ITIL Process Compliance - RJR Innovations\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/#website\"},\"datePublished\":\"2011-03-23T15:04:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/five-benefits-of-itil-process-compliance-2\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/five-benefits-of-itil-process-compliance-2\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/five-benefits-of-itil-process-compliance-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Five Benefits of ITIL Process Compliance\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/#website\",\"url\":\"https:\\\/\\\/www.rjrinnovations.com\\\/\",\"name\":\"RJR Innovations\",\"description\":\"Connect your business... 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