{"id":10620,"date":"2011-07-25T07:12:00","date_gmt":"2011-07-25T12:12:00","guid":{"rendered":"http:\/\/devweb.rjrinnovations.com\/what-does-out-of-the-box-really-mean-2\/"},"modified":"2011-07-25T07:12:00","modified_gmt":"2011-07-25T12:12:00","slug":"what-does-out-of-the-box-really-mean-2","status":"publish","type":"post","link":"https:\/\/www.rjrinnovations.com\/fr\/what-does-out-of-the-box-really-mean-2\/","title":{"rendered":"What does \u201cout of the box\u201d really mean?"},"content":{"rendered":"

I love this question.\u00a0 Simply because most folks in IT Service Management would respond with something like, \u201cWell, it depends<\/em>\u2026\u201d<\/p>\n

<\/div>\n

And in some instances\u2026.that is an accurate statement.\u00a0 It really depends upon what the box is labeled, and then, \u201cwho packed the box\u201d, <\/em>but most importantly, \u201cwhat you do with the contents of the box once it has been unpacked\u201d<\/em>.\u00a0 So let\u2019s take a look in detail at the box.<\/a><\/p>\n

<\/div>\n
    \n
  • The box-label<\/strong>:\u00a0 So, let\u2019s call it ITIL (IT Infrastructure Library). No? Don\u2019t like that one? Then how about Industry Best-Practices? Don\u2019t like that one either? Then how about SAS or ISO? How about IT service Management Process Flows? In any case, whatever you call it, the idea here is to arrive at a set of terminology that is simple while being comprehensive enough to allow you to define your standard operating procedures, communicate those standards to your customers \u2013 users – administrative staff, and achieve ratification that promotes adherence to those standards.<\/li>\n<\/ul>\n
      \n
    • The contents of the box:<\/strong> Yeah\u2026this is the big one\u2026 Out-of \u2013box means that you have everything you need to be productive on day one. It\u2019s a simple matter of being able to provide a process flow that fosters compliance to internal standards and procedures, externally imposed mandates and regulations (be they imposed by governments or the dictums of an industry), and probably most importantly can be measured, monitored and reported upon. <\/li>\n<\/ul>\n
        \n
      • Using the contents of the box<\/strong>:\u00a0 This is the ironic bit. Many times, organizations will take the embedded best practices and modify them to fit their needs\u2026.slightly. This is OK\u2026.as long as you don\u2019t go overboard on the modifications. Embedded best practices are normally created by leveraging a vast amount of experience attained via hundreds and sometimes thousands of real world experiences. They work well because the oddities and inconsistencies and inefficiencies have already been identified and removed from the process. And, the result should be one that supports a wide array of compliance control objectives and industry requirements WITHOUT modification. However, there is always that rogue desire to stray from a proven methodology in order to \u201cadapt it to our unique culture because we really are that different\u2026\u201d It\u2019s just like going to a five-star restaurant in Rome and before tasting the food, you dump a pound of salt on the entr\u00e9e because the restaurant at home always needs salt\u2026.\u00a0 Try it first, spend some time with it, and then if you still need to, just add a pinch of salt to see if it really makes a big difference.<\/li>\n<\/ul>\n
        <\/div>\n

        If you acquire a solution that has been around for ages, has great compliance best practice expertise, is a recognized leader in that specific field, and can PROVE through industry presence and effectiveness that their Out-Of-The-Box solution really does work\u2026..then you should be able to leverage those cornerstones of process into a compliance and best practice model that lives up to the expectations.<\/p>\n

        <\/div>\n

        Three things to remember:<\/strong><\/p>\n

          \n
        1. Communication:<\/strong> Make sure everyone is speaking the same language from the onset with respect to expectations and goals and mandates<\/li>\n
        2. Source:<\/strong> Do your homework. Not all solutions are created equally, thus not all process flows are comprehensive and effective \u2013 or even meet your needs. See where you are today, where you need to be and then select the right Box, packed by people who understand where you need to be tomorrow<\/li>\n
        3. Be Bold!:<\/strong> Yes, in some instances you will be championing something that is culturally new and different. Get your sponsors on-board early and make sure they understand the importance of the project. Then implement those new standards and be ready to resist the urge to \u201cadd salt\u201d straight away.<\/li>\n<\/ol>\n
          <\/div>\n

          Change takes time and endurance and a strong belief in what you are doing\u2026.but\u2026when you get it right, and the solution comes \u201cout-of-the-box\u201d, and you can demonstrate the effectiveness in terms of time, money and compliance\u2026.well\u2026the benefits to the organization and to your career can be enormous.<\/p>\n

          By: Christopher Williams<\/p>\n","protected":false},"excerpt":{"rendered":"

          I love this question.\u00a0 Simply because most folks in IT Service Management would respond with something like, \u201cWell, it depends\u2026\u201d And in some instances\u2026.that is an accurate statement.\u00a0 It really depends upon what the box is labeled, and then, \u201cwho packed the box\u201d, but most importantly, \u201cwhat you do with […]<\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[39],"class_list":["post-10620","post","type-post","status-publish","format-standard","hentry","tag-english-fr"],"yoast_head":"\nWhat does \u201cout of the box\u201d really mean? - RJR Innovations<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rjrinnovations.com\/fr\/what-does-out-of-the-box-really-mean-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What does \u201cout of the box\u201d really mean? - RJR Innovations\" \/>\n<meta property=\"og:description\" content=\"I love this question.\u00a0 Simply because most folks in IT Service Management would respond with something like, \u201cWell, it depends\u2026\u201d And in some instances\u2026.that is an accurate statement.\u00a0 It really depends upon what the box is labeled, and then, \u201cwho packed the box\u201d, but most importantly, \u201cwhat you do with [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rjrinnovations.com\/fr\/what-does-out-of-the-box-really-mean-2\/\" \/>\n<meta property=\"og:site_name\" content=\"RJR Innovations\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RJR-Innovations-107107129324171\/\" \/>\n<meta property=\"article:published_time\" content=\"2011-07-25T12:12:00+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@RJRInnovations\" \/>\n<meta name=\"twitter:site\" content=\"@RJRInnovations\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/what-does-out-of-the-box-really-mean-2\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/what-does-out-of-the-box-really-mean-2\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"What does \u201cout of the box\u201d really mean?\",\"datePublished\":\"2011-07-25T12:12:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/what-does-out-of-the-box-really-mean-2\\\/\"},\"wordCount\":686,\"publisher\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/#organization\"},\"keywords\":[\"English @fr\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/what-does-out-of-the-box-really-mean-2\\\/\",\"url\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/what-does-out-of-the-box-really-mean-2\\\/\",\"name\":\"What does \u201cout of the box\u201d really mean? - RJR Innovations\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/#website\"},\"datePublished\":\"2011-07-25T12:12:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/what-does-out-of-the-box-really-mean-2\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/what-does-out-of-the-box-really-mean-2\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/what-does-out-of-the-box-really-mean-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.rjrinnovations.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What does \u201cout of the box\u201d really mean?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.rjrinnovations.com\\\/#website\",\"url\":\"https:\\\/\\\/www.rjrinnovations.com\\\/\",\"name\":\"RJR Innovations\",\"description\":\"Connect your business... 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