Not too long ago, the average person might have carried around many or all of the following in a given day: a telephone, a personal calendar/organizer, a camera, a watch, a voice recorder, an MP3 player, and a laptop computer. Today, all of those items and more can be found […]
IT organizations need to integrate cloud-based services with internal systems effectively in order to meet business priorities and deliver high-quality services. The best way to do this is with a corporate-wide integration strategy to help IT get the most out of the current SaaS offerings.
Here are some things […]
RJR Innovations hosted a Customer Appreciation Event at Scotiabank Place in Ottawa on March 20. Guests were invited to join the RJR Team in a suite overlooking the game between our Ottawa Senators and the New Jersey Devils.
The right IT service management approach to SaaS should provide built-in best practices. It should leverage a configuration management database (CMDB) with a discovery agent that can go out in the environment and discover all software and hardware, perform audits on the configuration items (CIs), and […]
Government IT, as one of the largest buyers of IT software, services, and hardware, is poised to reap massive savings over the long term through SaaS adoption. At the local and state levels, where cloud-based computing is taking hold because budgets have become very constrained, SaaS […]
