FootPrints Advanced Starter Template
A functional out of the box ITIL aligned ITSM
Our solution provides a fully functional FootPrints environment out of the box. Including many popular ITIL processes such as Incident Management, Change Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Service Level Agreements, Configuration Management Database (CMDB).
Version 2020.07 Highlights:
Upgraded to FootPrints 20.20.02
Important Features:
Customer Self Service
Record Purging
FootPrints Session Tracking
Hourly FootPrints License Usage Tracking
BMC Client Management integration-ready
Fully Configured User Interface
Process Guides and Supporting Documentation