Who’s using SaaS for the IT help desk, and should you? Part 2

Although not  all SaaS applications are created equal, the SaaS model itself is mature and tested.  Salesforce.com, the enterprise cloud company, has more than 87,000 enterprise customers and two million individual subscribers using its services and its Force.com platform for […]

2016-10-13T10:21:14-04:00September 26th, 2011|Blog|

RJR Innovations completes acquisition of QSO Business from PricewaterhouseCoopers LLP

Ottawa, Ontario – September 20, 2011 – RJR Innovations announces the recent acquisition of the QSO business and the QSignOn product line from PricewaterhouseCoopers LLP. This new product line will expand the depth and breadth of RJR’s Business Management Solutions (BMS) strategies.

The QSignOn product line seamlessly integrates industry […]

2016-10-13T10:21:14-04:00September 20th, 2011|Annonces de produits|

“Mobile First”: The New Mantra of IT

There was a time when “enterprise” and “mobile” were rarely seen  together – only in the shadowy recesses of IT drudgery like ashamed lovers forced to elope or endure the paternal humiliation of CFO scrutiny. That was 2009.

Now, they gallivant openly, Kardashian-like in the publicness of their affection. […]

2016-10-13T10:21:15-04:00September 14th, 2011|Blog|

How SaaS can benefit the IT help desk: Part 1

This is the first post in a three-part series addressing how small and midsize businesses are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure. Our findings are based on a survey BMC sponsored with salesforce.com in the fourth quarter of 2010. We interviewed […]

2016-10-13T10:21:16-04:00September 12th, 2011|Blog|
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