Happy Cinco de Mayo!
Happy Cinco de Mayo to all celebrating members of the RJR Innovations team!
#cincodemayo #RJRInnovations
Mid Market Musing; Nine Things to Look For in Your Next SaaS Service Desk
One of the biggest challenges that face most small and medium businesses is competing against larger firms while having a much smaller budget. In a smaller organization, the IT staff must constantly juggle routine day-to-day problems while also rolling out new applications and services.
In IT Support, It’s Not the Journey but the Destination that Counts
Everywhere I go, I find support executives interested in web-based support, specifically chat. By “web-based” support I’m not talking about anything futuristic or complicated; I’m just talking about getting users to contact the support center via the web (through chat or some other request mechanism) vs. […]
2011 Ottawa Business Summit
RJR Innovations attended the Ottawa Business Summit held on Tuesday, April 19, 2011, at the Hampton Inn and Conference Centre. The summit is a must-attend […]
RJR Featured in the Ottawa Business Journal
RJR Innovations was recently featured in the April 18th, 2011 issue of the Ottawa Business Journal as one of Ottawa’s 2011 […]