After much anticipation and patience, RJR Innovations is excited to announce the official launch of FootPrints Service Core 12. Unlike most BMC releases or patch-updates, FootPrints Service Core 12 is a completely new business application platform and is loaded with new features and benefits.

In today’s IT world, ITSM solutions must be highly complex, yet simple to implement, use and support. FootPrints Service Core 12 has managed to accomplish all this and more.

With its fresh and modern user interface, FootPrints Service Core 12 delivers an exceptional customer experience for employees, agents and administrators. You can personalize the user experience with customizable Portals and Consoles, including simple drag-and-drop functionalities, report building in real-time, automating processes and streamlining business services…just to name a few!

Now you can be more productive with your work, solve client’s issues efficiently and create a better customer experience all together.

For further details on the new release or to view a demo of the product, contact our support team today at:

Please click here to view the full release notes.