IT Infrastructure Library (ITIL) is a globally recognized set of best-practices and standards for deploying and aligning IT services.
IT Service Management (ITSM) outlines a tactical approach for designing, delivering, managing and improving the way […]
The philosophy behind the US Oncology Network, a business unit within McKesson Specialty Health, is that local care for cancer patients is better care. Our network of more […]
We talk a lot about coordinating the skills and services of IT teams with business needs – anything from overseeing hard skills like programming, developing agile and DevOps cultures, and prioritizing projects based on needs, skill […]
For IT teams, knowing what you have and where it lives used to be a relatively simple proposition. These days, it’s anything but. Your services and infrastructure now reach far beyond the data center into a multi-cloud ecosystem that can encompass private, public, […]
Unlike its counterpart in nature, “cloud” in an IT context is no longer a singular noun. There’s a very good chance that your organization uses multiple different clouds, of different types, to meet your business and technical needs.
Whether […]