RJR’s Managed Services removes your organization’s requirement to commit internal resources to implementing, maintaining and managing new processes and/or functionalities. No need to delay new projects because you lack the expertise in the solution.
Our trained and certified professionals will:
• Enhance your processes.
• Increase return on investment (ROI) by leveraging complete product utilization.
• Ensure all enhancements meet industry best practices.
Our Levels of Service
RJR’s Managed Service levels vary on their Basic, Plus or Premium level of performance and enable you to focus on your day-to-day activities rather than worry about the maintenance of your software and hardware.
Managed Basic includes the administration and maintenance of your product to ensure it operates seamlessly at it’s Basic level, whereas the Plus and Premium levels extend these services to the management of requests, added features and extended functionalities.