RJR Innovations is pleased to launch its new ITSM Data Documentation Tool for BMC FootPrints Service Core version 12.
This easy to use tool helps bring several pieces of information together from the connected FootPrints system into a CSV file or a data table. It is useful when designing new business […]
Managed Services may not be the right choice for every organization. This may sound odd coming from a Managed Services provider, but it does have to be the right fit for both parties. RJR Innovations offers […]
Here’s a little update for our customers regarding Service Desk Express (SDE) Migrations. RJR has spent a good part of the past two years in discussions with customers regarding SDE […]
Logs save lives! Or at least your environment and sometimes your sanity. Just recently, we had a customer who was facing a crucial issue: their production ITSM system was no longer able to […]
RJR Innovations announces the release of QMC Version 6.0, the latest product in the Qsignon Suite of solutions. Building upon the core strengths of the Qsignon product line, this provides a SmartCard Management solution that integrates with Entrust PKI.
The new Version 6.0 […]