Welcome Derek Bragg, RJR’s ITSM Consultant

Derek BraggWe would like to extend a warm welcome to our latest addition to the RJR Team, Derek Bragg. As IT Service Management (ITSM) migrations are ramping up, we are constantly looking for experienced and talented individuals to add to […]

2016-10-13T10:19:33-04:00April 29th, 2014|Blog|

Happy Easter Weekend 2014!

Happy Easter long weekend! We are sending our thoughts and best wishes to our Partners, Clients and Family and everyone else who is celebrating this holiday.

We are finally enjoying some spring weather here in Ottawa Ontario, Canada. Since the beginning of April we’ve had a few days in the high […]

2016-02-22T11:54:14-05:00April 18th, 2014|Blog|

What’s New: BMC Remedyforce Version 20.14.01.044

In late March, BMC Software released BMC Remedyforce version 20.14.01.
RJR has gone through this new product release and we have dissected what we found to be important in a quick summary:

Custom Incident Console Layouts

BMC has added a new feature allowing administrators to create and define their own custom layouts for […]

2016-02-22T11:54:14-05:00April 8th, 2014|Blog|

Happy St. Patrick’s Day 2014!

St. Patrick’s Day falling on a Monday can only mean one thing – this is quite possibly the best Monday all year! For those of you who dread Mondays, hopefully today you can enjoy it, sporting some green clothes, drinking green beer and eating green treats. If you are looking […]

2016-10-13T10:19:36-04:00March 17th, 2014|Blog|
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