Vendors Facilitate Security — But Only You Can Create It.
Of all the product claims made by software vendors, perhaps no claim is so consistently overblown as that of security. Especially when one stops to consider that not a single product out of thousands of security products does anything by itself to ensure security.
But wait, you say, Bomgar is not […]
30th Anniversary of Canada’s Charter of Rights and Freedoms
A Step-by-Step Approach to Implementing BSM in Emerging Markets
Special thanks to Lorena Mendoza, Chief Executive Officer, AIS Sistemas Avanzados de Información for her contribution…
The best path to implementing Business Service Management (BSM) is a step-by-step approach in which IT moves in deliberate increments, gaining significant and demonstrable value with each increment. AIS has helped many large […]
How IT Service Management Helps You Meet Public Sector Consolidation Objectives
Not too long ago, the average person might have carried around many or all of the following in a given day: a telephone, a personal calendar/organizer, a camera, a watch, a voice recorder, an MP3 player, and a laptop computer. Today, all of those items and more can be found […]