Everything I know about ITSM I learned from Darwin- Part II
“IT is not the strongest or the smartest of the species who survives, it is the one most adaptable to change” – Charles Darwin
To all of the fans of Darwin who somehow became a […]
Everything I know about ITSM I learned from Darwin- Part I
“IT is not the strongest or the smartest of the species who survives, it is the one most adaptable to change” – Charles Darwin
To all of the fans of Darwin who somehow became a member of the […]
10K run or 10K investment; Which is harder?
Both take preparation. Both involve goals, results, and benefits, and how you prepare is as important as how you execute.
To prepare […]
ITIL is dead. Long live ITIL!
Some people today claim there is no need for ITILor ITService Management. I have actually visited multiple customers who have said,“Please don’t talk about ITIL around here, ITIL just does not work for us”.There are also organizations that think “the cloud” replaces the […]
Keeping Your Eyes on the Goal….. (for ITSM Success)
While normally covering this topic I would bediscussing the artistry of Rolandinho,the tenacity of Rooneyor the fluidity of Messi, (for those in theUS insert Manning, Brady and Brees) that will be for another day. The ITSMguy came across this outstanding article around goal setting and project managementand since there is […]