Blog - RJR Innovations

I Can’t Get No….SaaStisfaction!

In my last article I relayed some information about a conversation I had with one of our customers who is currently using our On Premise IT Service Management solutions.

In those discussions, we explored the benefits of moving these services to our SaaS ITSM products. Upon reflection, what I found intriguing […]

2016-10-13T10:21:18-04:00August 11th, 2011|Blog|

Scott FireFit Championships

RJR Innovations proudly sponsored the 2011 Eastern Ontario Regional and Western Quebec Regional Scott FireFit Championships held on August 6th and 7th at the Rideau Carleton Raceway in Ottawa, Ontario. The competition is based on fire fighting tasks commonly performed in emergency situations.

2016-10-13T10:21:20-04:00August 8th, 2011|Blog|

Introducing IT as Service (ITaaS)

In my last post we looked at some practical ways IT could respond to the changing domain of application delivery and management that SaaS has introduced. This time we turn our attention to the emerging discipline of ITaaS. Although the term ITaaS has been in circulation […]

2016-10-13T10:21:21-04:00August 4th, 2011|Blog|

A SaaS-First Approach to Application Portfolio Management

2010 was a watershed year in the evolution of the Softwareas a Service (SaaS) industry. Worldwide sales of SaaS tools within the enterprise application software market exceeded $9B.¹ The industry bellwether— Salesforce.com — continued to grow its revenue dramatically.

A […]

2016-10-13T10:21:21-04:00August 3rd, 2011|Blog|

Planning for the future and exploiting SaaS

A few weeks ago, I had the pleasure of meeting with one of our customers’ IT leadership team for an IT Service Management strategy planning session. The organizations primary business is producing hardware and software. Their secondary line of business is hosting and managing IT Service […]

2016-02-22T11:55:01-05:00August 1st, 2011|Blog|