Firefit Night at the Races Fundraiser
RJR Innovations was a proud sponsor of the Firefit Night at the Races Fundraiser held on Sunday, July 17th, 2011, at the Rideau Carleton Raceway. The fundraiser was held in support of the Brain Injury Association of the Ottawa Valley. Although a thunderstorm caused a brief power […]
Value Realization from ITSM
A lot of marketing hyperbole is thrown around to quantify the justification for making investments in products (and how tojustify it to your boss). We often here the terms ROI, TCO, TEC, etc. Today instead of talking academic we go straight to the source with a […]
Aligning Incident and Change Management with Business Priorities
Every organization today relies on some level of IT for business-critical services. Point-of-sale systems in retail environments,automated teller machines in banking, and just-in-time inventory and ordering systems in manufacturing are a few examples. Disruption or degradation of these systems can have serious ramifications on the […]
Three sources of value promised by SaaS – and how to unlock them
Following on from my previous post about some of the things that have changed for IT departments as SaaS adoption has gained momentum – this time we’re going to focus on the top 3 stated benefits of SaaS and how IT organizations can play […]