Blog - RJR Innovations

When ERP Is Not Enough, How IT Service Cost Management is the New Black

The new black or just being in the black. Both are important and tough to handle in the world of IT if you don’t know have a view on costs. As more and more IT organizations are moving to a mindset of “managing services vs. managing servers”, […]

2017-10-16T06:53:23-04:00June 20th, 2011|Blog|

Everything I know about ITSM I learned from Darwin- Part II

“IT is not the strongest or the smartest of the species who survives, it is the one most adaptable to change” – Charles Darwin

To all of the fans of Darwin who somehow became a […]

2016-10-13T10:21:31-04:00June 14th, 2011|Blog|

Everything I know about ITSM I learned from Darwin- Part I

“IT is not the strongest or the smartest of the species who survives, it is the one most adaptable to change” – Charles Darwin

To all of the fans of Darwin who somehow became a member of the […]

2016-10-13T10:21:31-04:00June 13th, 2011|Blog|

10K run or 10K investment; Which is harder?

Both take preparation. Both involve goals, results, and benefits, and how you prepare is as important as how you execute.

To prepare […]

2016-10-13T10:21:31-04:00June 7th, 2011|Blog|

ITIL is dead. Long live ITIL!

Some people today claim there is no need for ITILor ITService Management. I have actually visited multiple customers who have said,“Please don’t talk about ITIL around here, ITIL just does not work for us”.There are also organizations that think “the cloud” replaces the […]

2016-10-13T10:21:34-04:00June 1st, 2011|Blog|