Software as a Service (SaaS) – is it a new concept?

The idea of providing Software as a Service (SaaS) is not a new concept. This concept was referred to as an Application Service Provider (ASP) solution throughout the 1990’s, and an ASP reseller would offer to host and maintain an application for a company on a subscription based […]
2016-10-13T10:22:15-04:00May 6th, 2010|Blog|

Maximizing and sustaining your investment

You had your car in for annual maintenance recently, why haven’t you done the same for your Service Desk/Management tool?

Assume you invested heavily into a high performance vehicle. To keep it running in top performance, it requires a certain amount of preventative maintenance. A […]

2016-02-22T11:55:28-05:00April 13th, 2010|Blog|

No Man is an Island

The following is an excerpt from a well know poem written almost 400 years ago. It struck a familiar chord even if it was somewhat out of date. So I wrote an updated version which I believe is more relevant to today’s world.

2016-10-13T10:22:18-04:00April 12th, 2010|Blog|
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