With BMC Software’s recent announcement of the SDE End Of Life date set for December 31, 2017, you are probably thinking about your migration options now even more than ever! RJR Innovations’ migration services […]
RJR’s NEW FootPrints Service Core ITSM Database provides out of the box ITIL processes such as Incident Management, Change Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Service Level Agreements and Configuration Management Database (CMDB).
RJR Innovations is pleased to launch its new ITSM Data Documentation Tool for BMC FootPrints Service Core version 12.
This easy to use tool helps bring several pieces of information together from the connected FootPrints system into a CSV file or a data table. It is useful when designing new business […]
Managed Services may not be the right choice for every organization. This may sound odd coming from a Managed Services provider, but it does have to be the right fit for both parties. RJR Innovations offers […]
Logs save lives! Or at least your environment and sometimes your sanity. Just recently, we had a customer who was facing a crucial issue: their production ITSM system was no longer able to […]