How SaaS for IT Service Management Can Help Small and Midsized Businesses Grow
As software-as-a-service tools for managing IT make their way into small and midsize businesses, BMC Software’s SaaS CTO Marc Ferrentino discusses how on-demand applications help them reduce cost, scale services and boost customer satisfaction without any major upfront investments.
Here’s an excerpt of his recent thought-leadership article:
Deciding whether your organization should […]
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