Here at BMC something like 35% of our business applications are now consumed from SaaS vendors. Critical functions such as Sales, Marketing and HR all benefit from using state-of-the-art solutions that are hosted, managed and constantly improved by a third party. This genuinely has led to […]

Along with a good dose of fiber in your diet, taking the CMDB in small chunks is key to success.  Read on from ITSM guru DougMueller on the finer points of the CMDB and how it fits with the service management strategy-The ITSMguy