The ROI for implementing a self-service active directory password reset tool is significant. How many passwords do you have to remember each day? All of which must contain specific security requirements and most likely expire in 30 days or less, at which […]
With today’s constant advancements in technology, we are able to work smarter rather than harder, while achieving the same results. With all types of Managed Services at our fingertips, we can work more efficiently, while keeping our co-workers and clients happy and supported. Why would you put yourself or your […]
Article By: Nicolas Roome, IT Service Management Consultant at RJR Innovations
Earlier this September, the Summer 13 release of Remedyforce was deployed by BMC Software. In typical fashion, many enhancements and new features are included along with a slew of defect fixes. The Spring 13 release brought on numerous UI enhancements; […]
On August 27, 2013 RJR participated in the Ottawa Business Journal‘s annual golf tournament (OBJ). This tournament includes executives and business owners from Ottawa and surrounding areas. It was a great day to network and make some new connections in our hometown.
As most of you know, I’ve been around for most of SDE’s product life cycle. Some of you will remember back in 1995 when SDE was called “Support Magic for Windows” with the famous blue bunny icon. Others started with the SQL […]