This is the first post in a three-part series addressing how small and midsize businesses are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure. Our findings are based on a survey BMC sponsored with salesforce.com in the fourth quarter of 2010. We interviewed […]

Every year on the first Monday of September, Labour Day is celebrated in Canada and the US.
Here are 5 interesting facts that RJR Innovations dug up about Labour Day:

1. Labour Day originated in Canada! Stemming from 1870’s labour disputes in Toronto, in 1872 a parade was held in support of […]

Android and Apple together now account for nearly 70 percent of smartphone subscribers in the U.S., according to new estimates for July put […]

IT organizations today are under intense pressure to deliver value to the business. If IT cannot deliver — and prove — value to the business, the business customer will eventually look for alternatives. No IT organization wants to become obsolete.

With customer demands increasing more each day, IT needs […]

How to make Software Asset Management(SAM) an integral part of your ITSM strategy and why it is a must have in today’s connected and extended enterprise.

Today we talk with Christopher Williams, Manager Solutions Marketing here at BMCsoftware and learn;

    •    What is a Service Asset […]