I Can’t Get No….SaaStisfaction!
In those discussions, we explored the benefits of moving these services to our SaaS ITSM products. Upon reflection, what I found intriguing […]
In those discussions, we explored the benefits of moving these services to our SaaS ITSM products. Upon reflection, what I found intriguing […]
In those discussions, we explored the benefits of moving […]
2010 was a watershed year in the evolution of the Softwareas a Service (SaaS) industry. Worldwide sales of SaaS tools within the enterprise application software market exceeded $9B.1 The industry bellwether— Salesforce.com — continued to grow its revenue dramatically.
A […]
A few weeks ago, I had the pleasure of meeting with one of our customers’ IT leadership team for an IT Service Management strategy planning session. The organizations primary business is producing hardware and software. Their secondary line of business is hosting and managing IT Service […]